Oahu Transit Services, Inc.

Fixed Route

Monthly Performance Report

December 2023

Prepared by OTS Service Evaluation

· Ridership

Average weekday ridership for the month of December 2023 was 122,974 up by 6,179 or 5% from the previous year. Fiscal year-to-date ridership is 20,665,464, up by 5% from the previous year.

Ridership continues to recover in 2023 and is still approximately 33.5 percent lower than pre-pandemic level.

· On-Time Performance

System-wide on-time performance is at 69.4% for the month of December 2023. Out of 117 total routes, 34 routes exceeded on-time performance of 80% and 0 performed under 50%.

The DTS and OTS Service Review Committee reviews service levels, including on-time performance monthly.

· Safety and Security

The number of reported crimes has increased this year. These incidents range from graffiti and vandalism to objects thrown at the bus.

· Maintenance

The electric bus fleet has been restricted due to charger issues with only one charger operational.

· Service Modifications

Service modifications were implemented with the December sign-up and remain in effect until the March sign-up.

- New Route 151 will be implemented when Halewiolu Senior Residence is operational.with the December sign up.

- Routing: from terminus on River St. right Vineyard Blvd., right Pali Hwy., continue to Bishop St., right Hotel St., right N. King St., right Liliha St., right Kuakini St., right Pali Hwy., right School St., left Aala St., left Kukui St., left River St. to terminus.

- Route 51 Honolulu-Wahiawa, add 1 extra AM school trip.

- Route 501 Mililani Mauka, add 1 extra eastbound AM school trip.

- Route 532 Momilani-Pearl highlands, add 1 extra westbound PM school trip.